Return Policy
Return Policy
At MAVERAA, we want you to love what you wear. If something isn’t right, we’re here to help.
Returns
- You may request a return within 30 days of delivery.
- Items must be unused, in original condition, and in original packaging when applicable.
- Earrings and certain hygiene-sensitive accessories may be final sale once opened or worn for safety reasons.
How to start a return
- Email customers@maveraa.com with your order number and reason for return.
- We’ll reply with return instructions and, if approved, a return authorization.
- Ship the item back using a trackable method. Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.
Refunds
- Once we receive and inspect your return, refunds are issued to the original payment method within 5–10 business days.
- Original shipping fees are non-refundable unless we made an error.
Exchanges
If you need a different size or style, contact us and we’ll help arrange an exchange when inventory allows.
Damaged or incorrect items
If your order arrives damaged or incorrect, contact us within 7 days with photos and we’ll make it right.
MAVERAA
2 Morena Ct, Ballwin, MO 63011, USA
customers@maveraa.com